Performance issues: how to solve and improve the user experience?

What makes a user download an app and maintain continuity of use? The experience!

Today, with so many options available for download, what guarantees the preference of an application is its performance, reliability and performance. Any application that does not deliver this is seen as expendable and can be replaced with a better one.

In theory, creating a good application for users seems like a very simple task. However, those who work in software and application development know that problems can happen at any time in technology, and that it only takes one mistake for the users' experience to be at stake.

Quer saber como solucionar problemas de performance e garantir 100% de aprovação no uso de suas aplicações? Neste artigo, veja 3 dicas infalíveis e entenda como a Vericode, empresa especializada em computação de alto desempenho e confiabilidade de softwares, pode ajudar a sua empresa a improve user experience. Good reading!

3 tips to solve performance problems and improve the user experience

Performance problems impact users' experience because they make the application environment unstable, interrupt important services and take time to respond to requests.

Generally, they occur due to lack of updates, because the codes were poorly written or there is a memory leak (Memory Leak). Most of the time, solving these problems is not that complicated. But the task requires time, and the company does not always have personnel available to solve errors exactly when they occur.

That said, there are some strategic actions that can be taken by the company to simplify the resolution of these problems and prevent users from having a bad experience with the application. Below, check out 3 of them.

1. Ensure a unified, real-time view of the entire technology ecosystem

Companies usually work with several integrations between systems, services and interfaces. The lack of a unified view of the health of this ecosystem makes it difficult to find faults and errors, which ends up delaying the correction of application problems.

In this sense, as they cannot waste time identifying bottlenecks and making the necessary improvements to their applications, what is certain is that companies invest in observation tools to ensure a unified view of the entire technological ecosystem and, through this, be able to to identify problems more quickly.

Understand that observation tools are systems focused solely on managing and sharing data about an application or software, which can benefit all areas of companies that consume technology structures and ecosystems.

2. Deploy Tools that collect data for application analysis

In addition to ensuring a unified view of the health of the entire technology ecosystem, it is important that the company also has applications capable of collecting data to perform accurate analysis on all components.

Stability data between systemic interfaces, services, microservices, memory, CPU and consumption of computational resources, for example, demonstrate how the real performance of applications is. Furthermore, they can serve as a reliable basis for the CTO or the Head of Technology to identify bottlenecks and optimize problem resolution.

3. Have an infrastructure for understanding internal states

All applications have a technological ecosystem that involves many interfaces, systems and services. But for them to work, it's important that all these components are connected, interacting correctly.

This is because, when problems occur within any of the internal components of the same application, performance simply drops. And the developer needs to identify the bug to fix the error and improve the technology performance as soon as possible.

This means that, in addition to investing in observation tools and having applications that collect data for analysis, the company also needs to have an infrastructure that allows it to understand all the internal states of each of the applications.

That way, it's easier to know if each of the components is interacting well with each other and if everyone is managing to deliver a good response.

How Vericode Helps Improve User Experience

Vericode is a company specializing in high performance computing and software reliability. In this sense, it has solutions that contribute to solving problems that can affect the performance, reliability, performance and usability of applications.

Among the main solutions, the following stand out:

• QA methodology in development that certifies a bug-free delivery;
• End-To-End Functional Tests that guarantee usability;
• Non-Functional Tests that confirm performance and capacity;
• Observability that ensures application availability.

By investing in Vericode's solutions, the company is able to ensure a real-time view of all its computational resources. Not only that, it manages to ensure a managerial and analytical view of services and interfaces that help teams to solve problems quickly and, thus, improve user experience.